No. Guest checkout is fully supported. An account is created automatically once you place an order so you can track it later.
Yes — orders can be cancelled from your account page while their status is still 'pending'. Once we begin processing, contact us via the contact page and we'll do our best to accommodate.
International shipping availability depends on your delivery address — check at checkout.
Standard delivery is typically 1–5 business days depending on your location. You'll receive an order tracking link by email once your order ships.
Shipping is free above the threshold shown at checkout. Below that, a flat shipping fee is calculated based on your delivery address.
Yes. Each order confirmation email contains a tracking link that works without logging in.
Visa and Mastercard via Stripe, PayPal, IutePay (Buy Now Pay Later), and cash on delivery.
Yes. We never see your card details — they go directly to Stripe or PayPal, who are PCI-DSS certified. Our site uses HTTPS end-to-end.
Yes, via IutePay at checkout. Eligibility is decided by IuteCredit and the result is usually returned within minutes.
Every product is checked before it ships. Where applicable, product pages list relevant specifications and recommended usage.
Battery requirements are listed on each product page when applicable. Not all products ship with batteries included — check the product description before ordering.
Get in touch through our contact page within 48 hours of delivery — share the order number and a photo of the issue. We will arrange a replacement or full refund within 5 business days at no cost to you.